Terms of Service

1. Business Information

Business Name: Almond Arboriculture, LLC
Business Type: Tree Care & Arboriculture Services
Business Website: www.almondarboriculture.com
Business Location: Virginia, USA


2. Purpose of the Dedicated Phone Number

Almond Arboriculture, LLC will use its dedicated business phone number exclusively for legitimate business communications related to our tree care and arboriculture services.

The phone number will be used to communicate with current and prospective customers regarding:

  • Tree removal
  • Tree pruning
  • Tree health care
  • Tree risk assessments
  • Cabling and bracing
  • Shrub and landscape services
  • Lawn care services
  • Storm cleanup
  • Planting and tree maintenance
  • Estimates and scheduling
  • Job confirmations and reminders
  • Customer service and follow-up
  • Invoices and payment-related communications


3. SMS and Messaging Practices

Customers may receive text messages from Almond Arboriculture, LLC after contacting our company, requesting an estimate, scheduling a service, becoming a customer, or otherwise providing consent to communicate by text message.

Messages may include:

  • Appointment confirmations
  • Estimate and quote notifications
  • Scheduling updates
  • Arrival notifications
  • Service reminders
  • Customer service messages
  • Job updates
  • Invoice and payment reminders
  • Follow-up communications

We do not intend to use the dedicated number for unsolicited bulk messaging, purchased contact lists, or spam.


4. Customer Consent

Almond Arboriculture, LLC will obtain appropriate customer consent before sending recurring marketing or promotional text messages.

Customers may provide consent through our website, estimate or service request forms, direct communication with our company, or other approved customer-contact methods.

Consent to receive text messages is not a condition of purchasing our services.


5. Opt-Out

Customers may opt out of SMS communications at any time by replying:

STOP

After receiving an opt-out request, Almond Arboriculture, LLC will discontinue applicable SMS communications.

Customers may also contact our office directly if they need assistance with opting out.


6. Help

Customers can reply:

HELP

for assistance with text messaging or contact Almond Arboriculture, LLC directly through our normal customer-service channels.


7. Message Frequency

Message frequency will vary depending on the customer's relationship with Almond Arboriculture, LLC and the services requested.

Customers may receive occasional messages related to appointments, estimates, jobs, invoices, customer service, seasonal offers and other legitimate business communications.


8. Message and Data Rates

Message and data rates may apply depending on the customer's mobile phone plan and carrier.


9. Privacy

Almond Arboriculture, LLC respects the privacy of its customers and will use customer contact information for legitimate business purposes.

Customer phone numbers and SMS opt-in information will not be sold or rented to third parties for their own marketing purposes.


10. Responsible Use

Almond Arboriculture, LLC agrees to use the dedicated phone number in accordance with applicable laws, regulations, telecommunications requirements, and the policies of our communication and CRM providers.

We will not knowingly use the number for:

  • Spam
  • Fraudulent communications
  • Harassment
  • Deceptive practices
  • Unlawful solicitations
  • Purchased or scraped contact lists
  • Unauthorized bulk messaging


11. Business Contact

Almond Arboriculture, LLC
Virginia, USA
Website: www.almondarboriculture.com

For questions regarding these Terms of Service or SMS communications, customers may contact Almond Arboriculture, LLC through our business contact information.